TL;DR: Caregivers receive notifications weekly until they complete or upload the required tasks or documents.
Full Answer:
Caregivers will receive automatic SMS reminders weekly (usually on Tuesdays or Thursdays) for any outstanding onboarding or compliance tasks. These reminders continue until the caregiver completes the task or uploads the necessary document.
We have found this regular cadence helps ensure caregivers stay on track without feeling overwhelmed by too many messages.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article