What notifications do caregivers receive?

Modified on Tue, 22 Jul, 2025 at 7:10 PM

TL;DR: Caregivers receive SMS reminders about tasks they need to complete for onboarding or compliance requirements, and they receive emails regarding signature packets they need to complete.


Full Answer:
Caregivers get regular notifications to help them stay on track with their required tasks. These notifications include:

  • SMS reminders to upload onboarding documents or complete onboarding tasks

  • SMS follow-ups for missing or overdue tasks for compliance 

  • Email Notifications for signature packets ready for them to sign


These messages include contact information for their assigned manager (if provided), so caregivers can get help if needed.

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