TL;DR: A manager’s phone number is shown to caregivers in SMS notifications related to tasks they need to complete, in case they need additional support.
Full Answer:
If a manager’s phone number is entered in their profile, it will appear in SMS reminders sent to caregivers about incomplete onboarding or compliance tasks.
We include this number so caregivers know who to contact if they have questions or need support completing their tasks.
Don’t want your number to show to caregivers?
We recommend inputting a main office line or a centralized caregiver support number rather than a personal cell phone.
Related:
Can I update a manager's contact information?
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