I hired a caregiver in Hellohire, why are they not showing in Homecare Pro?

Modified on Tue, 22 Jul, 2025 at 6:35 PM

TL;DR: If you've marked a caregiver as "Yes" in Hellohire but they’re not appearing in Homecare Pro, please contact Hellohire support directly.


Full Answer:
If we’ve set up a Hellohire integration for your agency, caregivers you mark as “Yes” in Hellohire should automatically sync into Homecare Pro.


If a caregiver isn’t showing up after that action, the issue is likely on the Hellohire side. We recommend reaching out to Hellohire directly for support first—they’ll be able to check the sync status and ensure everything is properly configured.

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